Policies - Positive Prep

Cancellations

You can cancel your subscription at any time.
To do so, log into your account and navigate to your profile. From the Subscriptions tab, you can cancel or edit your account.
You will not lose access to your subscription until the end of the current billing cycle.

Refunds

We encourage you to take advantage of our free one-week trial to see if Positive Prep is a good fit for you and your station.
Subscription fees are non-refundable.
We do offer a brief grace period for new or renewed subscriptions (see below) during which you can contact us at hello@positiveprep.com to receive a partial refund and immediate cancellation of your subscription.
- - For a New Monthly Subscription, we offer a two (2) business day grace period.
  - For a New Annual Subscription, we offer a five (5) business day grace period.
  - For any Renewed Subscription, we offer a three (3) business day grace period.

If you have any questions before purchasing, we’d be happy to answer them! Contact us any time at hello@positiveprep.com. We would love to talk with you!